Refund policy
Handling Time
Orders are processed within 1–3 business days (Monday–Friday, excluding federal holidays). You will receive a confirmation email once your order has been shipped.
Transit Time
After shipment, delivery typically takes 7–15 business days depending on your location within the US.
Total Estimated Delivery Time
Handling + Transit = 8–18 business days from order placement to delivery.
Shipping Carriers
We use USPS, UPS, and FedEx. The carrier is selected based on your shipping address and package weight.
Tracking Information
A tracking number will be sent to your email address as soon as your order is shipped.
Shipping Costs
Calculated at checkout. Free shipping may be offered for qualifying orders.
Delivery Delays
We are not responsible for delays caused by carriers, weather, natural disasters, or USPS/UPS/FedEx service disruptions. If your order has not arrived after 20 business days, please contact us.
Incorrect Shipping Address
If a package is returned to us due to an incorrect address provided by you, you will be responsible for the reshipping cost.
Lost or Stolen Packages
We are not responsible for lost or stolen packages after the carrier confirms delivery.
Contact Us
Email: support@dooneys.shop
Response time: 1–2 business days(Monday to Friday).